Privacy Policy

Last Updated: July 9, 2020 

Privacy Policy

Healer Hemp, LLC (Healer CBD,” “us,” “we,” or the “Company”) is committed to respecting the privacy of our online, in-store and mobile visitors and users. This Privacy Policy (“Privacy Policy” or “Policy”) applies to the collection and use of information from and about visitors and users (collectively, “Users” or “you”) through our website, our mobile applications, and our product offerings (collectively, the “Services”). By using the Services, you agree to the terms and conditions of this Privacy Policy.

We will not use or share your personal information except as described in this Privacy Policy. This Privacy Policy applies to information collected by Healer CBD and does not apply to information collected by any third party sites to which the Services may link or to information provided to, or collected by, third parties through third party cookies, or other third party technologies on our website or mobile application.

Where we rely on your consent to process your personal information, you can withdraw such consent at any time as described in the “Rights to Opt-In / Opt-out” section of this Privacy Policy.

No Use of the Services by Persons Under 18 Permitted

The Company intends only persons who are 18 years or older to use the Services. Any use of the Services by persons under the age of 18 is strictly prohibited. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

Our Services, including our website, are intended for a mature audience. We do not direct any of our content at children. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a website user is under age 18, we will promptly delete any personal information in that user’s account.

Terms of Use

For further details on using our Services, please refer to our Terms of Service Agreement available on our website. By using the Company’s Services in person or through our website, you agree to be bound by the Company’s Terms of Service that are expressly incorporated into this Policy by this reference.

Changes to Privacy Policy 

We reserve the right to change this Privacy Policy at any time and from time to time in our sole and absolute discretion without the duty to notify you. Changes to this Privacy Policy will become effective on the date they are posted on the Services. Your continued use of the Services after we post any such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy. We will also revise the “last updated” date found at the beginning of this Privacy Policy when we post changes to it.

Information Collection Practices

When you utilize our Services, we may collect information from or about you (“personal information”).

What Basic Information Do We Collect? 

We may ask you for certain personal information in order for you to access the Services, or as part of your use of the Services. Such personal information may include, but is not limited to, your name, address, date of birth, age, gender, state of residence, e-mail address, telephone number, financial data (which may include your credit card or debit card number), and other information which identifies you. If you visit our retail location, we may also collect personal information from your government identification card when you provide it to us, including your name, address, picture, driver license or other government identification card number, and any other information on your government identification card, as well as video, audio, and images that we capture from our security cameras inside and around our retail location. If you choose to register on our website or via a mobile application, or otherwise create a Member account, you may be required to provide certain personal information. If you do not provide the requested personal information, you may not be able to access or use the features of the Services where such personal information is requested.

Website Cookies 

Healer CBD’s website uses cookies (small text files stored on your computer) to help remember your settings, preferences, and selections. Cookies may store data about your online session, web pages you visit, and the products in your online shopping cart, for example.

Healer CBD also makes use of third-party cookies and analytics provided by Google and other companies to help track your web surfing activity in order to improve the quality and flow of Healer CBD’s website.

For your privacy, Healer CBD and third-party cookies are designed to not store personally identifiable data. Healer CBD does not store personal information in cookies, nor transmit personal information to third parties via cookies. You are free to direct your web browser to delete cookies at any time.

Use of Your Information

Personal Information 

We may use your personal information for a variety of purposes, including to identify you; verify your age; process payments for you; facilitate transactions and/or communications, including marketing communications and Services-related communications with you; register you for Healer CBD services, such as a website, or mobile application; maintain current information about your Services usage and accounts; protect our users, ourselves, our Services, and our affiliates from fraud, theft, hacking, phishing and other unlawful activities; analyze website traffic; diagnose technical problems in our Services; comply with laws; conduct website and activity tracking, including Services optimization and personalization; and, generate and study analytics related to your usage of our Services.

Payment Services

You permit Healer CBD to collect and use your debit, credit card, or other financial data you provide (“Payment Data”) in order to facilitate payments for Healer CBD Services and products at your request. In order to facilitate payments, your Payment Data may be transmitted to, stored at, and used by third parties for the purposes of processing your payment, analyzing your Payment Data for signs of fraud or criminal activity, and other functions required of third-party payment processors. Healer CBD is not liable for how your Payment Data is used or retained or protected while it is in transit to, stored at, or used by third parties that process payments for you.

Website Cookies 

We may use web cookies in order to maintain your web browser’s website session, track your use of our website, and to store your preferences and selections. Third-party cookies from Google and other companies are also used to display promotions and advertisements relevant to you, track your website usage, and to generate website usage analytics.

Information Sharing

Disclosure of Personal Information 

We may provide your information, including your personal information, to our subsidiary companies, so such parties can, among other things (a) perform services and/or process such information on our behalf, (b) use the information to offer you greater functionality and enhanced Services or related product and service opportunities, and (c) communicate these opportunities to you. When we do this, the recipients of your information are bound by contracts with us to maintain the privacy of your information.

We may share non-personal information (such as anonymous website and/or application use data) with third parties to assist them in understanding our Services, including users’ use of our Services and the services we provide and the success of advertisements and promotions.

We may use analytics services provided by third parties that use cookies and other similar technologies to collect information about the Services without identifying individual visitors.

We may also release your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state or federal laws or respond to a court order, subpoena, law enforcement or regulatory request, or search warrant. We reserve the right to collect and share any information: (i) in order to investigate, prevent, or take action regarding suspected or actual illegal activities; (ii) as appropriate or necessary to enforce our Terms of Service or investigate potential or actual violations of the Terms of Service or Privacy Policy; (iii) take precautions against liability; (iv) to protect the security or integrity of our Services; (v) to exercise or protect our rights and property, the Services, or the rights and personal safety of Company affiliates, Users or others; or (vi) for other legitimate purposes.

Usage Information 

We share certain categories of information we collect from or about you in the ways described in this Privacy Policy. We may share demographic data with advertisers and other third parties to help us improve our business and products. If you do not want us to share your contact data with any third parties, please contact us in accordance with the “Contact Us” section below and notify us of your request. Additionally, we may analyze visits to our website and learn about the interests of our visitors in the aggregate and also on a personal level to better understand your interests and needs, so we can improve our products and Services and deliver to you the type of content, features and promotions that you are most interested in.

Information Security

Healer CBD’s Services have reasonable security measures in place designed to prevent accidental loss of your personal information and from unauthorized access, use alteration, or disclosure of the information that we obtain from you. Such measures include, but are not limited to, access controls, monitoring, and the utilization of encryption to securely transmit sensitive information.

Healer CBD strives to protect your personal information and privacy, but we cannot guarantee the security of any information you disclose. By using the Services, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through the Services and that any personal information, general information, or other data or information received from you to us is provided to us at your own risk, which you expressly assume.

Rights to Opt-In / Opt-out

You have the right to “opt in” and/or “opt out” of certain uses of your personal information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us for marketing purposes, and how your information may be shared with third parties.

To make an opt out request send your request via email to info@healercbd.com.  Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your transactions and communications with us.

Retention Period

The Company has a variety of obligations to retain the data that you provide to us, both to ensure that transactions can be appropriately processed, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your account, we will retain certain information as necessary to meet our legal obligations and fulfill the purposes outlined in this Privacy Policy.

We retain your personal information even after your request, if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Service, or fulfill your request to “unsubscribe” from us. We will also retain de-personalized information after your account has been closed.

Information you have shared with others (e.g., emails, comments, posted reviews, group posts) will remain stored and visible after you closed your account or deleted the information from your own profile, and we do not control the data that other users may have copied from comments, reviews and/or group posts available in the Services. Content associated with closed accounts will show an unknown user as the source.

Privacy Rights for California Residents

The California Consumer Privacy Act (“CCPA”) permits our website visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@healercbd.com. Please make sure to state that you are a California Resident.

If you are a resident of the State of California, you have the right to:

  • Request what personal information we have collected about you, where it was sourced from, what it is being used for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
  • “Opt out” of allowing a us to sell your personal information to third parties;
  • Require us to delete your personal information with some limited exceptions such as completing transactions, detecting security incidents and complying with legal obligations; and
  • Receive equal service and pricing even if your exercise your privacy rights under the CCPA.

Governing Law

You agree that all claims arising out of or relating to this Policy or any related Healer CBD products or Services will be governed by Maine law, excluding Maine’s conflict of laws rules, and will be litigated exclusively in the federal or state courts of Cumberland County, Maine, USA.

Disclaimers

This Privacy Policy only applies to information collected through the Services. This Privacy Policy does not apply to any information we may collect from you in any place other than the Services.

By using Company’s Services, including its website, you agree to be bound by the Company’s Legal Disclaimers published on its website that are expressly incorporated into this Agreement by this reference. To access the Legal Disclaimers, visit our Website and then click on the Legal Disclaimers hyperlink.

If any part of this Policy is found by a court to be invalid, illegal, or unenforceable, the rest of the Policy will remain in effect.

Contact Us

If you would like to make a privacy-related request, please email your request to info@healercbd.com, or contact us via U.S. mail at:

Healer Hemp, LLC

119 Orion St.

Brunswick, ME 04011

 

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